Terms and conditions are available on all website and it is particularly important for transactional website to show a clear link for a customer to view them. The terms and conditions should be easy for the customer to understand so they are not ignored or overlooked. Topshop.com gives the customer the opportunity to look at the terms and conditions at sny point of browsing the website.
The link is available at the end of every page. They are easy to read as they are all underneath separate headings which are kept simple. The headings are hyperlinked at the top of the terms and conditions page so if necessary the customer can view the section of choice easily. The heading are shown in the screeen show below:
Friday, 4 January 2008
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