Human Resources

Human resoursces (HR):
Large organisations have a whole department that looks after recruiting new staff and looking after existing workers. They have to make sure that promotions are dealt with, applicants of the right qualifications and that interviews are conducted according to set rules. They need information about the applicants and about the staff who are already working at the company. IT systems are vital here.

Activity:

A PC retail outlet wants to hire some sales staff:

what information will they need before they call an applicant to an interview?

1. CV - especially name and phone number so the applicant may be contacted.
2. Their communication skills because they will be sales staff and these skills are vital here. the applicant must be a confident person.
3. Qualifications needed for the job e.g. maths, english, etc. etc.
4. An idea as to whether the person may be right for the job.

what extra information will they need if they appoint someone?

1. Criminal record check.
2. Previous job records.
3. National Insurance number
4. Uniform size